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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Delphine

April 25, 2025

5  out of  5
rating by Delphine
"Just real good people and very helpful like that 💯"
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Me

April 1, 2025

5  out of  5
rating by Me
"Great service!"
We responded:
"Thank you Madilyn!! We are so happy we were able to help you with your auto insurance, and we are thankful to have you as a customer. Helping our customers and providing great service is our number one priority every day!! "
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Christopher Teresak

March 28, 2025

5  out of  5
rating by Christopher Teresak
"Always friendly, and easy to talk with. Quick with return calls when I have any concerns."
We responded:
"Thank you so much Christopher for the kind words and positive review. We look forward to being able to provide you with great service for many years to come. That's our number 1 goal and priority!! Let us know if you need anything!! "
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jerry blanchett

March 19, 2025

5  out of  5
rating by jerry blanchett
"Tanner was a great help!!! Friendly and searched for discounts that is saving me $1400 a year on my car and home insurance. Had been with Allstate for 36 years and home insurance had kept going up for last 3 years. Thank you!!!"
We responded:
"We’re honored by your positive feedback Jerry! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, please just let us know! We are so happy to have you as a customer!!"
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ANGIE

March 15, 2025

5  out of  5
rating by ANGIE
"Mr. Tanner Pridimore has been the most helpful Agent that I have ever spoken with. He made sure the quotes on everything I ask him was accurate He had patience with me and made sure I understood the quotes He was a blessing I thank State Farm from the bottom of my heart on making sure I received courteous attention, because that really made me feel special. I bundled my insurance together, and that saved me money, which I am all about in this day and time. Mr. Pridimore made sure he called me back as promised. What a great agent. Sincerely Angela Rowell"
We responded:
"Angela, thank you so much for your glowing review of Tanner and our agency. We are so thankful to have wonderful customers like you and great team members like Tanner. We are here to take care of you and make sure you feel special always. We are so happy to hear we were able to do this for you. Please let us know if you need anything at all! "
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Paula

March 5, 2025

5  out of  5
rating by Paula
"Everyone at the office is always so helpful"
We responded:
"Thank you for taking the time to share your experience of our office with everyone! We’re glad to know you’re happy with the service at our State Farm office. When you are happy, we are happy! If you ever have any questions or need assistance, we’re here to help!"
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Joshua Mcdaniel

February 20, 2025

5  out of  5
rating by Joshua Mcdaniel
"Thanks to Mr Sloan Wood for getting me a great rate that is comfortable and fits my income. He was the best agent, by far that I have spoken with, pleasure doing business with you."
We responded:
"Thank you Joshua, Sloan is a great asset to the Team!! We are so happy he was able to help you. We appreciate your kind words and your business!! "
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i heart happathy

February 15, 2025

5  out of  5
rating by i heart happathy
"Thank you, State Farm.Thank you, Roxy.You have saved me over a hundred dollars.. Truly!! I'm so very excited and amazed and thankful! Because as we know insurance is The law!!! I've been paying almost three hundred dollars And I am so very happy to have been helped in this way.. I just reached out Because all these ads on Facebook I just wanted to connect with a real insurance company. Other than the one that I was using ( for 9 years) that could not give me a better price! Looking to see if it was possible to have a better price and you made it happen... Your kindness and availability was very encouraging! Absolutely made the difference.God bless, I thank God for helping me ... Connect with State Farm and Ms.. Roxy Clinton!!!"
We responded:
"Thank you so much for your very kind words and taking time to leave us a review. We are so happy we were able to help you with your auto insurance and save you money!! We are thankful for wonderful customers like you. "
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Nae

February 12, 2025

5  out of  5
rating by Nae
"Always kind and courteous. Great customer service and support. I love it!"
We responded:
"Thank you for your positive review of our agency! We love helping you with your home and auto insurance!! Please let us know if you need anything!! :) "
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Zane Moore

February 7, 2025

5  out of  5
rating by Zane Moore
"Excellent customer service!"
We responded:
"We’re thankful for your feedback and to have you as a customer! Please let us know if you need anything!!"
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Jessica Ainsworth

February 7, 2025

5  out of  5
rating by Jessica Ainsworth
"Tanner was super helpful! Was able to get me a better rate than my previous insurance company."
We responded:
"Thank you for taking the time to share your thoughts and give us a review! Tanner is great for sure!! We are happy we were able to help you. "
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Rob

January 29, 2025

5  out of  5
rating by Rob
"I absolutely hands down love my state farm the whole team is amazing ❤️"
We responded:
"Thank you, Rob for letting everyone know about your experience with us! We’re We are so happy you are happy!! We are so thankful to have wonderful customers like you!! Please let us know anytime you need anything at all!"
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Lilli Jo Baymiller

January 14, 2025

5  out of  5
rating by Lilli Jo Baymiller
"Exceptional service from Roxy Clifton State Farm! The agents, Emma, are incredibly professional, knowledgeable, and provide outstanding customer service. If you’re local and in need of a reliable and trustworthy insurance agency, I highly recommend them. They truly go above and beyond to meet your needs!"
We responded:
"Thank you so much for your kind words and your positive review!! We agree, Emma is awesome!! We are so happy she's on our team!! Let us know if you need anything!"
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JEFF MERRITT

January 14, 2025

5  out of  5
rating by JEFF MERRITT
"Great People!! Very happy with Miss Roxy and group!!"
We responded:
"Thank you Jeff! We are so happy to have great loyal customers like you!! We appreciate you!!"
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Lauren Tidwell

January 14, 2025

5  out of  5
rating by Lauren Tidwell
"Amazing service! Everyone was super helpful and kind. Would recommend to anyone"
We responded:
"Thank you Lauren, we are always happy to help!! We appreciate you, your kind words and your positive review so very much! Please don't hesitate to reach out anytime you need us!! "
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Mary K Middlebrook

January 14, 2025

5  out of  5
rating by Mary K Middlebrook
"Crymson Moore is fantastic at what she does. Request her!"
We responded:
"We appreciate your feedback Mary! We are so thankful and blessed to have Crymson as part of this team. She's Awesome for sure!!!"
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Levi Pettijohn

January 14, 2025

5  out of  5
rating by Levi Pettijohn
"10/10 recommend Roxy’s office! Her staff and herself are always willing to help and put your needs first !! Very Happy to have them in Fort Payne !"
We responded:
"Thank you, Levi!! We're honored by your positive feedback! We look forward to continuing to provide great service and help all of our customers with their insurance needs. That's our main goal. If you need anything at all from us, please let us know!! We are here for you!! "
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Amy Crump

January 14, 2025

5  out of  5
rating by Amy Crump
"Roxy and her staff are absolutely amazing. I spoke with them a few weeks ago about changing our insurance over to them. Go see them!"
We responded:
"Amy, we really appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again!! "
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meg larkin

January 13, 2025

5  out of  5
rating by meg larkin
"Wonderful customer service!! All the workers here have been and continue to be patient and helpful with everything I need!"
We responded:
"Thank you taking time to give us a positive review Meg! We appreciate you!! We are so happy to help! "
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David Hooker

January 13, 2025

5  out of  5
rating by David Hooker
"Retired USMC. There is a reason I'm not with USAA. Roxy and her crew go out of their way to please. Absolutely 1st class."
We responded:
"David, Thank you so much for your kind words and positive review! That means more to us than you know!! Please let us know if you need anything at all. We are here to help you!"
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JOHANNA SANCHEZ

January 9, 2025

5  out of  5
rating by JOHANNA SANCHEZ
"Love my state farms insurance agents are awesome price is great ill stay for them forever"
We responded:
"Johanna, thank you for your 5-star review! We are so happy you are happy!! That's our number 1 goal always!! :)"
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Jacob Tweedell

January 8, 2025

5  out of  5
rating by Jacob Tweedell
"Tanner was great! Very knowledgeable and friendly!"
We responded:
"Thank you for reviewing our State Farm office! We are so happy to have Tanner here for our customers! He's a huge asset to our team! We look forward to helping you with all of your insurance needs. "
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whitney guthrie

January 6, 2025

5  out of  5
rating by whitney guthrie
"Great prices on auto insurance. A pleasure to do business with !😊"
We responded:
"Thank you Whitney! We appreciate your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tabitha Armes

December 4, 2024

5  out of  5
rating by Tabitha Armes
"Hands down the best SF office in town!! Crimson & all of the ladies in the office are so helpful and always willing to go above and beyond for their customers. 🩷🩷"
We responded:
"Tabitha, we are thankful for your feedback! It’s our pleasure to help you with your insurance needs. We are so lucky and thankful Crymson is part of our team. She's truly amazing! If there is anything else we can do to help, please let us know! We appreciate you!!"
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Markeyce Williams

November 27, 2024

5  out of  5
rating by Markeyce Williams
"Beyond helpful and always communicates everything clearly, love Roxy and her team"
We responded:
"Thank you Markeyce! We’re thrilled to know you enjoy being our customer because we are super thankful for you!! Your satisfaction is our top priority! We look forward to continuing to help you with all of your insurance needs in any way we can."